San Jose, CA - Micro Monitoring Location Decommissioning
Identified - We periodically evaluate monitor locations across our network to ensure we're supporting the regions most important to our customers. Due to low usage, we've made the decision to discontinue the San Jose, CA - Micro monitoring location. If your monitors are configured to use this location, please switch to another available location before March 31st. We recommend San Francisco, CA or one of our Los Angeles, CA locations as an alternative.

After March 31, 2025, any monitoring runs configured for the San Jose, CA - Micro location will fail.

Thank you for your understanding. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Mar 19, 2025 - 17:28 UTC
Birmingham, UK Monitoring Location Decommissioning
Identified - Our Birmingham, UK datacenter provider will be closing March 31, 2025 and we've made the decision to discontinue this monitoring location. If your monitors are configured to use the Birmingham, UK location, please switch to another available location before March 31st. We recommend Manchester, UK or one of our London, UK locations as an alternative.

After March 31, 2025, any monitoring runs configured for the Birmingham, UK location will fail.

Thank you for your understanding. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Mar 03, 2025 - 21:57 UTC
Uptime over the past 90 days. View historical uptime.
AlertSite Consoles Operational
90 days ago
100.0 % uptime
Today
UXM Dashboard Operational
90 days ago
100.0 % uptime
Today
UXM Document Manager Operational
90 days ago
100.0 % uptime
Today
UXM Account Summary Operational
90 days ago
100.0 % uptime
Today
1.0 Console Operational
90 days ago
100.0 % uptime
Today
REST API's Operational
90 days ago
100.0 % uptime
Today
REST API - JSON Operational
90 days ago
100.0 % uptime
Today
REST API - XML Operational
90 days ago
100.0 % uptime
Today
REST API - ReportsAPI Operational
90 days ago
100.0 % uptime
Today
Monitoring Locations - North America Degraded Performance
Atlanta, GA Operational
Atlanta, GA - ATT Wireless Operational
Atlanta, GA - Sprint 4G Mobile Operational
Austin, TX Operational
Boston, MA Operational
Boston, MA - Expedient Operational
Calgary, Alberta Operational
Chicago, IL - Tata Operational
Charlotte, NC Operational
Chicago, IL - LeaseWeb Operational
Cincinnati, OH Operational
Cleveland, OH Operational
Dallas, TX Operational
Dallas, TX - LeaseWeb Operational
Denver, CO Operational
Detroit, MI Operational
Fort Lauderdale, FL Operational
Fort Lauderdale, FL - ATT Wireless Operational
Fort Lauderdale, FL - Sprint 3G Mobile Operational
Fremont, CA Operational
Kansas City, KS Operational
Las Vegas, NV Operational
Los Angeles, CA - Level3 Operational
Los Angeles, CA - NextLink Operational
Houston, TX Operational
Memphis, TN Operational
Minneapolis, MN Operational
New York, NY - Peer1 Operational
New York, NY - Micro Operational
Montreal, Quebec Operational
Miami, FL Operational
Newark, NJ - NLayer Operational
New York, NY - LeaseWeb Operational
Philadelphia, PA - AboveNet Operational
Philadelphia, PA - XO Operational
Pittsburgh, PA Operational
Phoenix, AZ Operational
Portland, OR Operational
Salt Lake City, UT Operational
San Diego, CA Operational
San Francisco, CA Operational
San Jose, CA - Micro Degraded Performance
Seattle, WA Operational
St. Louis, MO Operational
Tampa, FL Operational
Toronto, Ontario Operational
Vancouver, British Columbia Operational
Washington, D.C. Operational
Worcester, MA Operational
Monitoring Locations - South America Operational
Buenos Aires, Argentina Operational
Sao Paulo, Brazil Operational
Monitoring Locations - Europe/Asia Degraded Performance
Amsterdam - The Nederlands Operational
Birmingham, UK Degraded Performance
Beijing, China Operational
Brussels, Belgium Operational
Copenhagen, Denmark Operational
Dublin, Ireland Operational
Frankfurt, Germany Operational
Hong Kong Operational
Kuala Lumpur, Malaysia Operational
London, UK - AboveNet Operational
London, UK - Docklands Operational
Madrid, Spain Operational
Manchester, UK Operational
Milan, Italy Operational
Mumbai, India Operational
Munich, Germany Operational
New Delhi, India Operational
Paris, France Operational
Siauliai, Lithuania Operational
Seoul, South Korea Operational
Shanghai, China Operational
Singapore Operational
Stockholm, Sweden Operational
Tel Aviv, Israel Operational
Tokyo, Japan Operational
Zurich, Switzerland Operational
Bahrain, Bahrain Operational
Helsinki, Finland Operational
Monitoring Locations - Africa/Oceania Operational
Auckland, New Zealand Operational
Brisbane, Australia Operational
Cape Town, South Africa Operational
Perth, Australia Operational
Sydney, Australia Operational
Sydney, Australia - Equinix Operational
Customer Care Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
AlertSite Console Availability ?
Fetching
AlertSite REST API Availability ?
Fetching
Apr 3, 2025

No incidents reported today.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025
Delayed AlertSite Dashboard Data
Resolved - This incident has been resolved.
Mar 31, 17:12 UTC
Monitoring - Monitoring data are processing and the backlog is slowly reducing. We continue to monitor the progress and make adjustments as needed.
Mar 28, 19:03 UTC
Investigating - Some AlertSite customers may notice delays in data displaying on the AlertSite dashboard. This issue is due to an increase in received monitoring data, which the team is actively working to process.

Please rest assured that monitoring and alerting functionalities remain unaffected.

We sincerely apologize for any inconvenience and we are working to restore smooth operations as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Mar 28, 11:42 UTC
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025
Tampa, FL Monitoring Location Outage
Resolved - This incident has been resolved.
Mar 20, 23:36 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 20, 23:11 UTC
Investigating - We are experiencing a network outage in our monitoring nodes in Tampa, FL since 4:15 PM EST

We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Mar 20, 22:05 UTC
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