Monitoring Location Outage

Incident Report for AlertSite

Resolved

We have resolved the issue that was causing degraded performance with our monitoring nodes in Denver, CO, Chicago, IL - Tata and , Paris, France. It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers.

If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

Posted Jun 12, 2025 - 03:28 UTC

Investigating

We are experiencing outage with our monitoring nodes in Denver, CO, Chicago, IL - Tata and , Paris, France since 6PM EST

We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

Posted Jun 11, 2025 - 23:11 UTC

This incident affected: Monitoring Locations - North America (Chicago, IL - Tata, Denver, CO) and Monitoring Locations - Europe/Asia (Paris, France).