All Systems Operational
AlertSite Consoles Operational
90 days ago
99.99 % uptime
Today
UXM Dashboard Operational
90 days ago
99.99 % uptime
Today
UXM Document Manager Operational
90 days ago
99.99 % uptime
Today
UXM Account Summary Operational
90 days ago
99.99 % uptime
Today
1.0 Console Operational
90 days ago
100.0 % uptime
Today
REST API's Operational
90 days ago
99.97 % uptime
Today
REST API - JSON Operational
90 days ago
100.0 % uptime
Today
REST API - XML Operational
90 days ago
100.0 % uptime
Today
REST API - ReportsAPI Operational
90 days ago
99.93 % uptime
Today
Monitoring Locations - North America Operational
Atlanta, GA Operational
Atlanta, GA - ATT Wireless Operational
Atlanta, GA - Sprint 4G Mobile Operational
Austin, TX Operational
Boston, MA Operational
Boston, MA - Expedient Operational
Calgary, Alberta Operational
Chicago, IL - Tata Operational
Charlotte, NC Operational
Chicago, IL - LeaseWeb Operational
Cincinnati, OH Operational
Cleveland, OH Operational
Dallas, TX Operational
Dallas, TX - LeaseWeb Operational
Denver, CO Operational
Detroit, MI Operational
Fort Lauderdale, FL Operational
Fort Lauderdale, FL - ATT Wireless Operational
Fort Lauderdale, FL - Sprint 3G Mobile Operational
Fremont, CA Operational
Kansas City, KS Operational
Las Vegas, NV Operational
Los Angeles, CA - Level3 Operational
Los Angeles, CA - NextLink Operational
Houston, TX Operational
Memphis, TN Operational
Minneapolis, MN Operational
New York, NY - Peer1 Operational
New York, NY - Micro Operational
Montreal, Quebec Operational
Miami, FL Operational
Newark, NJ - NLayer Operational
New York, NY - LeaseWeb Operational
Philadelphia, PA - AboveNet Operational
Philadelphia, PA - XO Operational
Pittsburgh, PA Operational
Phoenix, AZ Operational
Portland, OR Operational
Salt Lake City, UT Operational
San Diego, CA Operational
San Francisco, CA Operational
San Jose, CA - Micro Operational
Seattle, WA Operational
St. Louis, MO Operational
Tampa, FL Operational
Toronto, Ontario Operational
Vancouver, British Columbia Operational
Washington, D.C. Operational
Worcester, MA Operational
Monitoring Locations - South America Operational
Buenos Aires, Argentina Operational
Sao Paulo, Brazil Operational
Monitoring Locations - Europe/Asia Operational
Amsterdam - The Nederlands Operational
Birmingham, UK Operational
Beijing, China Operational
Brussels, Belgium Operational
Copenhagen, Denmark Operational
Dublin, Ireland Operational
Frankfurt, Germany Operational
Hong Kong Operational
Kuala Lumpur, Malaysia Operational
London, UK - AboveNet Operational
London, UK - Docklands Operational
Madrid, Spain Operational
Manchester, UK Operational
Milan, Italy Operational
Mumbai, India Operational
Munich, Germany Operational
New Delhi, India Operational
Paris, France Operational
Siauliai, Lithuania Operational
Seoul, South Korea Operational
Shanghai, China Operational
Singapore Operational
Stockholm, Sweden Operational
Tel Aviv, Israel Operational
Tokyo, Japan Operational
Zurich, Switzerland Operational
Bahrain, Bahrain Operational
Helsinki, Finland Operational
Monitoring Locations - Africa/Oceania Operational
Auckland, New Zealand Operational
Brisbane, Australia Operational
Cape Town, South Africa Operational
Perth, Australia Operational
Sydney, Australia Operational
Sydney, Australia - Equinix Operational
Customer Care Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Our operations team will be performing maintenance to the following locations from 9AM - 12PM EDT on Monday, December 4, 2023


Perth, Australia
Salt Lake City, UT


Monitoring will not run on this location during this maintenance. Monitors configured to run in additional locations will continue running.


Please note that monitors configured to run in only the above locations will cease monitoring until completion of the maintenance. Please configure additional locations if you wish to prevent a monitoring disruption.


It is our goal to minimize the impact from this maintenance to our customers.


If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite

Posted on Nov 28, 2023 - 17:40 UTC
Our operations team will be performing maintenance to the following locations from 9AM - 12PM EDT on Tuesday, December 5, 2023

New York, NY - Micro
St. Louis, MO

Monitoring will not run on this location during this maintenance. Monitors configured to run in additional locations will continue running.


Please note that monitors configured to run in only the above locations will cease monitoring until completion of the maintenance. Please configure additional locations if you wish to prevent a monitoring disruption.


It is our goal to minimize the impact from this maintenance to our customers.


If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite

Posted on Nov 28, 2023 - 17:43 UTC
Our operations team will be performing maintenance to the following locations from 9AM - 12PM EDT on Wednesday, December 6, 2023


Frankfurt, Germany
Tel Aviv, Israel


Monitoring will not run on this location during this maintenance. Monitors configured to run in additional locations will continue running.


Please note that monitors configured to run in only the above locations will cease monitoring until completion of the maintenance. Please configure additional locations if you wish to prevent a monitoring disruption.


It is our goal to minimize the impact from this maintenance to our customers.


If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite

Posted on Nov 28, 2023 - 17:46 UTC
We will be performing maintenance on the Philadelphia, PA - AboveNet monitoring location on Wednesday (December 6, 2023.) from 12 PM - 2 pm EDT. During this window, monitoring will be impacted for up to 120 minutes.

After this maintenance, monitor runs from this location will originate from new IP address(es):

107.161.144.238
107.161.144.239
107.161.144.240

Any monitored endpoints that require whitelisting of the monitoring server IPs will need to add these IPs to their whitelists.

If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

Posted on Dec 01, 2023 - 17:08 UTC
Update - We wanted to inform you of a slight change in the IP addresses of our Philadelphia, PA - XO location. Please take note of the updated IP list below:

107.161.144.242
107.161.144.243
107.161.144.244

If you have any questions or concerns, please don't hesitate to reach out to our Customer Care.

Dec 01, 2023 - 18:29 UTC
Scheduled - We will be performing maintenance on the Philadelphia, PA - XO monitoring location on Wednesday (December 6, 2023.) from 3 PM - 5 pm EDT. During this window, monitoring will be impacted for up to 120 minutes.

After this maintenance, monitor runs from this location will originate from new IP address(es):

107.161.144.241
107.161.144.242
107.161.144.243

Any monitored endpoints that require whitelisting of the monitoring server IPs will need to add these IPs to their whitelists.

If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

Dec 01, 2023 - 17:11 UTC
Our operations team will be performing maintenance to the following locations from 9AM - 12PM EDT on Thursday, December 7, 2023


Atlanta, GA - ATT Wireless
Atlanta, GA - Sprint 4G Mobile


Monitoring will not run on this location during this maintenance. Monitors configured to run in additional locations will continue running.


Please note that monitors configured to run in only the above locations will cease monitoring until completion of the maintenance. Please configure additional locations if you wish to prevent a monitoring disruption.


It is our goal to minimize the impact from this maintenance to our customers.


If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite

Posted on Nov 28, 2023 - 17:52 UTC
Our operations team will be performing maintenance to the following locations from 9AM - 12PM EDT on Friday, December 8, 2023


Amsterdam, The Nederlands
Cape Town, South Africa


Monitoring will not run on this location during this maintenance. Monitors configured to run in additional locations will continue running.


Please note that monitors configured to run in only the above locations will cease monitoring until completion of the maintenance. Please configure additional locations if you wish to prevent a monitoring disruption.


It is our goal to minimize the impact from this maintenance to our customers.


If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite

Posted on Nov 28, 2023 - 17:54 UTC
AlertSite Console Availability ?
Fetching
AlertSite REST API Availability ?
Fetching
Past Incidents
Dec 4, 2023

No incidents reported today.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023
Completed - The scheduled maintenance has been completed.
Dec 1, 18:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 14:00 UTC
Scheduled - Our operations team will be performing maintenance to the following locations from 9AM - 12PM EDT on Friday, December 1, 2023


Seoul, South Korea
San Francisco, CA

Monitoring will not run on this location during this maintenance. Monitors configured to run in additional locations will continue running.


Please note that monitors configured to run in only the above locations will cease monitoring until completion of the maintenance. Please configure additional locations if you wish to prevent a monitoring disruption.


It is our goal to minimize the impact from this maintenance to our customers.


If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite

Nov 28, 17:37 UTC
Nov 30, 2023
Completed - The scheduled maintenance has been completed.
Nov 30, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 14:00 UTC
Scheduled - Our operations team will be performing maintenance to the following locations from 9AM - 12PM EDT on Thursday, November 30, 2023


San Jose, CA - Micro
Calgary, Alberta


Monitoring will not run on this location during this maintenance. Monitors configured to run in additional locations will continue running.


Please note that monitors configured to run in only the above locations will cease monitoring until completion of the maintenance. Please configure additional locations if you wish to prevent a monitoring disruption.


It is our goal to minimize the impact from this maintenance to our customers.


If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite

Nov 28, 17:32 UTC
Nov 29, 2023

No incidents reported.

Nov 28, 2023
Resolved - This incident has been resolved.
Nov 28, 16:32 UTC
Investigating - We are experiencing degraded performance with our monitoring nodes in Tel Aviv, Israel

We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

Nov 27, 23:23 UTC
Nov 27, 2023
Nov 26, 2023

No incidents reported.

Nov 25, 2023
Resolved - At approximately 16:00 ET on 11/24/2023, we became aware of a backend message processing delay within the AlertSite SaaS architecture. The delayed processing caused some dashboard and API updates to delay for approximately 22 hours. Dashboard and API data was fully accurate by 09:00 on 11/25/2023. No monitoring or alerting was affected by the backend processing delay.
Nov 25, 14:00 UTC
Investigating - Some AlertSite customers are currently experiencing delayed data displays in the AlertSite dashboard.

Our Ops team is working to resolve this issue. Please note that monitoring and alerting are not affected.

Nov 24, 22:52 UTC
Nov 24, 2023
Resolved - We have resolved the issue that was causing degraded performance with our monitoring nodes in Fort Lauderdale, FL

It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers.

If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

Nov 24, 15:35 UTC
Investigating - We are experiencing degraded performance with our monitoring nodes in Fort Lauderdale, FL

We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

Nov 24, 13:42 UTC
Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.

Nov 20, 2023

No incidents reported.