Investigating - We are experiencing degraded performance with our monitoring nodes in Brussels, Belgium

We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Jul 27, 14:02 UTC
AlertSite Consoles Operational
UXM Dashboard Operational
UXM Document Manager Operational
UXM Account Summary Operational
1.0 Console Operational
REST API's Operational
REST API - JSON Operational
REST API - XML Operational
REST API - ReportsAPI Operational
Monitoring Locations - North America Operational
Atlanta, GA Operational
Atlanta, GA - ATT Wireless Operational
Atlanta, GA - Sprint 4G Mobile Operational
Austin, TX Operational
Boston, MA Operational
Boston, MA - Expedient Operational
Calgary, Alberta Operational
Chicago, IL - Tata Operational
Charlotte, NC Operational
Chicago, IL - LeaseWeb Operational
Cincinnati, OH Operational
Cleveland, OH Operational
Dallas, TX Operational
Dallas, TX - XO Operational
Denver, CO Operational
Detroit, MI Operational
Fort Lauderdale, FL Operational
Fort Lauderdale, FL - ATT Wireless Operational
Fort Lauderdale, FL - Sprint 3G Mobile Operational
Fremont, CA Operational
Kansas City, KS Operational
Las Vegas, NV Operational
Los Angeles, CA - Level3 Operational
Los Angeles, CA - NextLink Operational
Houston, TX Operational
Memphis, TN Operational
Minneapolis, MN Operational
New York, NY - Peer1 Operational
New York, NY - Micro Operational
Montreal, Quebec Operational
Miami, FL Operational
Newark, NJ - NLayer Operational
New York, NY - LeaseWeb Operational
Philadelphia, PA - AboveNet Operational
Philadelphia, PA - XO Operational
Pittsburgh, PA Operational
Phoenix, AZ Operational
Portland, OR Operational
Salt Lake City, UT Operational
San Diego, CA Operational
San Francisco, CA Operational
San Jose, CA - Micro Operational
Seattle, WA Operational
St. Louis, MO Operational
Tampa, FL Operational
Toronto, Ontario Operational
Vancouver, British Columbia Operational
Washington, D.C. Operational
Worcester, MA Operational
Monitoring Locations - South America Operational
Buenos Aires, Argentina Operational
Sao Paulo, Brazil Operational
Monitoring Locations - Europe/Asia Major Outage
Amsterdam - The Nederlands Operational
Birmingham, UK Operational
Beijing, China Operational
Brussels, Belgium Major Outage
Copenhagen, Denmark Operational
Dublin, Ireland Operational
Frankfurt, Germany Operational
Hong Kong Operational
Kuala Lumpur, Malaysia Operational
London, UK - AboveNet Operational
London, UK - Docklands Operational
Madrid, Spain Operational
Manchester, UK Operational
Milan, Italy Operational
Moscow, Russia Operational
Mumbai, India Operational
Munich, Germany Operational
New Delhi, India Operational
Paris, France Operational
Siauliai, Lithuania Operational
Seoul, South Korea Operational
Shanghai, China Operational
Singapore Operational
Stockholm, Sweden Operational
Tel Aviv, Israel Operational
Tokyo, Japan Operational
Zurich, Switzerland Operational
Bahrain, Bahrain Operational
Monitoring Locations - Africa/Oceania Operational
Auckland, New Zealand Operational
Brisbane, Australia Operational
Cape Town, South Africa Operational
Perth, Australia Operational
Sydney, Australia Operational
Sydney, Australia - Equinix Operational
Customer Care Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
AlertSite Console Availability ?
Fetching
AlertSite REST API Availability ?
Fetching
Past Incidents
Jul 29, 2021

No incidents reported today.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

Unresolved incident: Brussels, Belgium Monitoring Location Degraded Performance.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021
Completed - The scheduled maintenance has been completed.
Jul 22, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 16:00 UTC
Scheduled - We will be performing maintenance on the Portland, OR monitoring location on Thursday (2021-07-22) from 12 - 2 pm EDT. During this window, monitoring will be impacted for up to 120 minutes.

After this maintenance, monitor runs from this location will originate from additional new IP address(es):

162.251.5.66

Any monitored endpoints that require whitelisting of the monitoring server IPs will need to add these IPs to their whitelists.

If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Jul 15, 21:05 UTC
Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021
Completed - The scheduled maintenance has been completed.
Jul 19, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 16:01 UTC
Scheduled - We will be performing maintenance on the Munich, Germany monitoring location on Monday (2021-07-19) from 12 - 2 pm EDT. During this window, monitoring will be impacted for up to 60 minutes.

After this maintenance, monitor runs from this location will originate from new IP address(es):

194.39.205.76
194.39.205.77
194.39.205.78

Any monitored endpoints that require whitelisting of the monitoring server IPs will need to add these IPs to their whitelists.

If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Jul 14, 00:01 UTC
Resolved - We have resolved the issue that was causing degraded performance with our monitoring nodes in Houston, TX

It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers.

If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Jul 19, 14:58 UTC
Investigating - We are experiencing degraded performance with our monitoring nodes in Houston, TX

We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Jul 18, 04:13 UTC
Jul 18, 2021
Completed - All monitoring data is now rendering as expected.

If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite
Jul 18, 00:21 UTC
Update - We are currently experiencing data processing delays and working to resolve this issue. We will provide updates as available.

If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite
Jul 17, 17:28 UTC
Update - We are currently experiencing data processing delays and working to resolve this issue. We will provide updates as available.
Jul 17, 16:00 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 17, 13:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 12:01 UTC
Scheduled - We'll be performing maintenance on our core infrastructure Saturday, July 17th between 8AM and 10AM EDT.

During this window, web consoles and REST APIs may be unavailable. Monitoring and alerting will not be affected.

If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite
Jul 14, 17:44 UTC
Jul 17, 2021
Jul 16, 2021
Resolved - We have resolved the issue that was causing degraded performance with our monitoring nodes in St Louis, MO

It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers.

If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Jul 16, 03:30 UTC
Jul 15, 2021

No incidents reported.