Paris, France Monitoring Location Outage

Incident Report for AlertSite

Resolved

Our service provider has resolved the networking issues affecting our servers in Paris, France.

It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers.

If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Posted Sep 04, 2024 - 19:15 UTC

Identified

Our service provider is currently investigating networking issues affecting our servers in Paris, France . We are working with our provider to resolve as soon as possible.

If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Posted Sep 04, 2024 - 14:25 UTC

Investigating

We are experiencing degraded performance with our monitoring nodes in Paris, France since 5 AM EST.
We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Posted Sep 04, 2024 - 11:21 UTC
This incident affected: Monitoring Locations - Europe/Asia (Paris, France).
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