Zurich, Switzerland Monitoring Location Degraded Performance

Incident Report for AlertSite

Resolved

This was due to unexpected power outage at our provider. The monitoring would have been affected between 4-6 PM EDT. The issue is resolved and monitoring is functioning fine. Sorry for the inconvenience caused.

It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers.

If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

Posted Jun 02, 2023 - 00:38 UTC

Update

We are continuing to investigate this issue.

Posted Jun 01, 2023 - 22:11 UTC

Investigating

We are experiencing degraded performance with our monitoring nodes in Zurich, Switzerland.

We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

Posted Jun 01, 2023 - 22:09 UTC

This incident affected: Monitoring Locations - Europe/Asia (Zurich, Switzerland).