AlertSite Console & APIs Availability

Incident Report for AlertSite

Resolved

This incident has been resolved.

Posted May 04, 2021 - 23:16 UTC

Identified

Issues may be experienced with data consistency while accessing dashboards and charting in the UXM and 1.0 consoles, or returning monitoring results via REST APIs. Monitoring and alerting is not affected by this disruption.

If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite

Posted May 04, 2021 - 22:24 UTC

This incident affected: REST API's (REST API - JSON, REST API - XML, REST API - ReportsAPI) and AlertSite Consoles (UXM Dashboard, UXM Document Manager, UXM Account Summary, 1.0 Console).