Paris, France Monitoring Location Degraded Performance

Incident Report for AlertSite

Resolved

We have resolved the issue that was causing degraded performance with our monitoring nodes in Paris, France. Resolving this issue proved to be challenging due to complications with the node involved. We apologize for any inconvenience this may have caused.

It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers.

If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

Posted Apr 10, 2024 - 12:06 UTC

Investigating

We are experiencing degraded performance with our monitoring nodes in Paris, France since 4:30 AM EST.

We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

Posted Apr 09, 2024 - 13:07 UTC

This incident affected: Monitoring Locations - Europe/Asia (Paris, France).