Delayed AlertSite Dashboard Data

Incident Report for AlertSite

Resolved

Resolved - This incident has been resolved.
Posted Apr 30, 2025 - 08:15 UTC

Update

Resolved - This incident has been resolved.
Posted Apr 30, 2025 - 08:13 UTC

Update

Resolved - This incident has been resolved.
Posted Apr 30, 2025 - 08:11 UTC

Update

We are continuing to investigate this issue.
Posted Apr 29, 2025 - 07:32 UTC

Update

Some AlertSite customers may notice data not displaying on the AlertSite dashboard due to a data sync issue.
Please rest assured that monitoring and alerting functionalities remain unaffected.
We sincerely apologize for any inconvenience and we are working to restore smooth operations as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Posted Apr 29, 2025 - 07:28 UTC

Investigating

Some AlertSite customers may notice data not displaying on the AlertSite dashboard due to a data sync issue.
Please rest assured that monitoring and alerting functionalities remain unaffected.
We sincerely apologize for any inconvenience and we are working to restore smooth operations as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Posted Apr 29, 2025 - 07:21 UTC
This incident affected: AlertSite Consoles (UXM Dashboard).